Call or email us. We're here to help!

Hours: We're Open M-F 9am - 5:30pm ET

Phone

1.888.959.3789

Location

Napkins.com

1151 E. Laraway Rd.

Suite 100

Joliet, IL 60433

We'd Love To Hear From You!

Have questions? We'd be happy to help you find the products that work for you and your event!

FAQ

When will my order ship?

Orders will ship within two business days. For more information about transit times, please visit our Shipping & Returns page.

When will my order arrive?

Orders will ship within two business days. Time in transit varies by location. Please refer to our Shipping & Returns page for detailed information about your specific shipping location. Additionally, tracking information will be emailed upon shipment.

Can I place my order via telephone?

Yes, please call our customer service department at 1-888-959-3789.

What payment methods do you accept?

Visa, Mastercard, American Express, Discover and Shop Pay.

How do I modify or cancel an order I just placed?

Please contact us at 1-888-959-3789, and we will make every effort to adjust your order.

Do you ship internationally?

Not at this time. Currently, we are only able to ship to the 48 contiguous US States.

What is your return policy?

Returns of unopened cases must be requested within 30 days of purchase. Please see our Shipping & Returns page for more details.

May I contact you with additional questions?

To reach us please email Customer Service at customer.service@napkins.com.

Phone: 1-888-959-3789 M-F 9am to 5:30pm EST